Julie’s Bridal Gallery

Congratulations on your engagement!  As a bride-to-be, this is an exciting time in your life with decisions and a to-do list that can seem overwhelming.  At Julie’s Bridal Gallery, we would love to assist you and make this a memorable and happy time.  


Do I need to make an appointment?
Although we don’t require appointments, it is preferred that one is scheduled for brides and bridesmaids. This will ensure you receive one-on-one time with a bridal consultant.  Most appointments run about 90 minutes.  During this time, we will register you, select bridal and/or bridesmaid gowns and accessories to try on, review color charts, take measurements, and review ordering time.  This is a special time for the bride and her bridal party and we want to make it fun and relaxing.

How long will it take to order a gown?
Ordering time is dependent upon the designer of the gown.  Typically, ordering time for bridal gowns is approximately 4-6 months.  Ordering time for bridesmaids and mother’s dresses is approximately 2-3 months.  Most designers offer “rush delivery” for an additional charge, if needed.  

Can I purchase a gown from your stock?
Yes.  Although we prefer to order current styles, there are discontinued styles that we will sell off the rack.  Also, if a short engagement is preferred, we will sell gowns and accessories from our stock to accommodate the wedding party.  We pride ourselves on customer service and look forward to serving you whatever your needs are.

Will my gown need alterations?
Most bridal gowns, bridesmaids and mother’s dresses will need some alterations. Although measurements are taken, the gown is not custom made to order.  Measurements are taken on everyone and are matched to size charts provided by the gown manufacturers.  The size of the gown ordered is selected by closely matching your measurements to the size charts.   

Do you have an alterations department on-site?
Yes we have a qualified seamstress on-site who will meet with you to discuss any of your alteration needs.

Can I purchase a dress I saw at your store on the internet?
Most of the designer styles we carry are not available on the internet.  We have tried to choose designers that uphold values of traditional bridal salons; those values being customer service, one-on-one consulting, and follow-up after the sale, and company guarantee that your gown will have the quality and craftsmanship you deserve.  If you do find a gown on the internet that we carry, you may want to not only check the price but what is included in the sale over the internet.  There may be extra shipping and miscellaneous charges.  Also, what if your dream gown is the wrong size, color, or style?  Will the
internet company guarantee anything?  Will you have time to order another gown?  At Julie’s Bridal Gallery, we work hard to ensure your gown will be perfect and we have the relationship with the manufacturer to resolve any problems that may arise.



Can I cancel an order or return a gown purchased from your store?
Due to the nature of the bridal industry and the manufacturing guidelines we have to follow, unfortunately, once a gown is ordered, it is non-refundable or exchangeable.

Do you require full payment upon ordering a gown?
We require one-half down payment at the time of the order on all gowns and accessories.  We understand there are numerous expenses when planning a wedding and this policy will allow you to make other pertinent purchases.  Payment in full will be required within 30 days of receiving the gown in our store.

What if I have bridesmaids that can’t come to your store to be measured?
Out-of-town bridesmaids can be measured at any bridal store.  We will accept their measurements either by phone or email.  Please remember, we will need the 50% down payment to order.  

What forms of payment do you accept?
We accept cash, checks with proper ID, and credit/debit cards by Visa, MasterCard.

Can I bring a camera and take pictures of dresses I like?
Yes, we allow cameras in the store.  We understand you may be comparison shopping and we want you to remember the gown(s) you found at Julie’s Bridal Gallery.

How soon should tuxedos be ordered?
You will want to order tuxes within 4-6 weeks of the wedding date.  Measurements will need to be taken so it is important to let the men know to come in by a certain date.  Again, if there are out-of-town groomsmen, they can go to any bridal store or men’s formalwear store to get measured.  

What is included in a tuxedo rental?
A tuxedo rental includes the coat, shirt (includes button covers and cuff links), vest, tie, and trousers.  Extras that may be purchased are shoes, pocket squares, suspenders, and hats.  A pair of socks is included with any shoe rental. (This will avoid that last trip to the store the morning of your wedding.)

Do you require a down payment for tuxedo rentals?
We require half down which is applied to the rental price of the tuxedo.

When do tuxedos need to be returned?
Tuxes need to be returned by Monday 11am so we can ship them to the rental company in a timely manner. We are open Sunday’s 11am-4pm for your convenience. You must return the coat, shirt (button covers and cuff links), vest, tie, trousers, and shoes.  Pocket squares, suspenders, and hats are purchased and may be kept.